The prices you see here on the website are MY prices.
Thank You for Understanding.
When a service is completed (opening, closing or cleaning), payment is due immediately (unless we have set up some other arrangement). You can make this payment in one of the following ways:
If you bank online, you can send me an Email Transfer to [email protected] (no fees will be added)
You can write a cheque made payable to: Sherelle Kelly-Witt and let me know where I can find it.
If a pool is excessively dirty, extra charges may be added to your total bill. I will assess the situation and ALWAYS inform you of any extra fees BEFORE I do the job, giving you the option of having the job done or not, or paying the little bit extra.
| COMMUNICATION IS KEY!
If you have requested a service from us and we are running behind, or bad weather has kept us from accomplishing a task, we will call, text or email you to let you know.
I will be in touch with you after cleaning if we see any concerns pertaining to your pool, to keep you in the loop. For example, if we see any leaks or repairs that are needed. I do know basic repairs, but if I see something that is bigger or more complex than I can handle myself, I will recommend someone who can. I will NOT try to fix something that I do not have the knowledge of, in risk that I will cause further damage to your equipment.
I advertise "no contract" which I will hold strong to. I do, however, require payment for all work done. After your first cleaning, if you are satisfied with my work, I will ask you to sign a waiver. This waiver will not only release you from any accidents that I may have on your property due to my own clumsiness, (not including pet bites etc.) but it will protect me from "non-payments" or NSF cheques for work completed on your property. (I have to write this to cover my bum)